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Thornfield & Co

Questions? We got answers

FAQ

How long does delivery take?

Orders are generally processed within 1–2 business days, after which your order will be shipped with a delivery time of 5–8 business days.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. With this number, you can track the status of your order online at any time.

What is your return policy?

You have the right to return your order within 30 days of receipt, provided the item is unused and in its original packaging. Please contact us first before initiating a return. We offer a 30-day return period and a refund processing time of up to 10 business days.

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Free Shipping

We ship within the UK for the fastest and most reliable service.

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100% SATISFACTION GUARANTEE

We stand behind our products. Not satisfied? We offer you a straightforward solution. Your satisfaction is our priority!

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30-DAY CONSIDERATION PERIOD

EnterNot satisfied? No problem! You can return or exchange your order at any time. We offer a 30-day return or exchange right if you are not satisfied with your order for any reason.